Overview
This Refund Policy governs the terms under which SWADEEP ENTERPRISES and all applications under the SWADEEP ENTERPRISES Developer Profile on the PlayStore provide refunds for services and products offered through https://swadeep-enterprises.com/ ("Site") and associated mobile applications.
Refund Eligibility
Refunds may be requested under the following circumstances:
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Service Not Rendered: If SWADEEP ENTERPRISES fails to deliver the purchased service or product as described.
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Cancellation Within Cooling-Off Period: Users may request a refund within 7 days of purchase, provided the service or product has not been fully utilized.
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Technical Issues: If a service or product is inaccessible due to technical issues attributable to SWADEEP ENTERPRISES and cannot be resolved within a reasonable timeframe.
Non-Refundable Cases
Refunds will not be issued in the following situations:
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User dissatisfaction after using the service or product beyond the cooling-off period.
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Failure to meet eligibility criteria for a refund request.
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Requests made after 30 days from the purchase date.
Refund Process
To request a refund:
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Contact our support team at swadeepenterprises2028@gmail.com with your order details and reason for the refund request.
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Our team will review the request within 5 business days and notify you of the outcome.
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Approved refunds will be processed to the original payment method within 10 business days.
Changes to This Refund Policy
SWADEEP ENTERPRISES reserves the right to update this refund policy at any time. Users will be notified of changes via email. We encourage you to review this policy periodically to stay informed.
Contact Us
For questions about this Refund Policy, please reach out to:
SWADEEP ENTERPRISES
MILIJULI PATH, WARD NO 1, DARRANG, MANGALDAI - 784125
Email: swadeepenterprises2028@gmail.com